How Do You Address Really Big Challenges?
BPM Institute Online, January 2009
Suppose you were in charge of distributing $700 billion to financial institutions that have failed, how would you do it? Suppose you were put in charge of fixing the world economy, how would you do that? Suppose you were in charge of eradicating cancer, how would you do that? I submit that the foundational principles of Business Architecture can be used to address such challenges. ........
Top Down Business Execution
BPM Institute Online, September 2008
A few months back, my wife mentioned that we had not had a family vacation in years, and it’d be good if I can plan something that the whole family would enjoy.
I got to work on it immediately. There are so many wonderful places to visit; so I took a systematic approach to cull down the list to a manageable few destinations. My research included talking to friends, browsing the web, and reading travel books. Finally, I hand the answer .......
A Systems Approach to Business Process Management
BPM Institute Online, November 2007
I have come across businesses where some problems are chronic. In other words, these problems have existed for a long time but nobody attempts to fix them because they are thought to be “unfixable.” I have also come across businesses where problems are approached with a quick-fix mentality. In many cases, the same business may have a class of chronic problems as well as quick fix problems. Those that are perceived to be difficult take a long time to fix or are never fixed, while those that are perceived to be quick fixes are fixed immediately, but with no context. Both approaches may lead to worsening conditions........
A Roadmap to Business Process Excellence
Align Journal, Jan/Feb 2007
In many respects, BPM is one of the strongest tools available to senior management when understood and properly implemented. Learn the what, why, where, and how of BPM to improve your company....
SOA and Mashups - When to use What
BPM Institute Online, October 2007
Say I am a business manager at an insurance company and my job is to recruit insurance agents. These agents in turn meet the insurance needs of their customers and build their own customer base. If an agent does well, the company does well. With a finite amount of recruiting dollars available, I need to be able to make the best decisions on where to focus my recruiting efforts. Would I want to recruit more agents in California or in Arkansas?......
You say Service, I say Service
BPM Institute Online, June 2007
How much adaptability and agility do you need in your business? The answer to that question can drive the strategy of business process management (BPM) and service oriented architecture initiatives in your organization (SOA). The question itself is not easy to answer which is why most organizations do not achieve the flexibility they hope to achieve......
The Business Transformation Imperative
BPM Institute Online, March 2007
In today's ever-changing business environment, it is imperative for enterprises to adapt quickly to not only deal with the change, but in many cases, exploit it for competitive advantage. Change can manifest itself in the form of new technology, new entrants into enterprises’ market space, competitors adapting new processes, changes in customer preferences and demographics, new government regulations,....
BPM and SOA not a Panacea
BPM Institute Online, October 2006
This business of running a business has become a lot more complicated and much of it can be attributed to the use of information technology. Technology has indeed fueled growth through automation and increased efficiency, but it has also added a management nightmare in the form of disparate systems that are unable to talk to each other.....
Visualize Progress
BPM Institute Online, February 2006
I slid the CD into the drive, and clicked the ‘install’ icon on my Windows XP system. The percentage complete indicator showed 5%, 35%, 78%, 91%, 99%, all within the first 20 seconds, and then stood at 99% for about 3 minutes.....
Achieving Strategic Objectives Through Operational Modeling
IEEE Conference on Management, Austin, TX, 2006
Your BPM Implementation is Bound to Fail
BPM Institute Online, December 2005
I can outright tell you that your BPM implementation is going to fail, and I will be right 9 out of 10 times. Is this scary?......
Backward BPM - Start with the End
BPM Institute Online, May 2005
If you are one of the do-it-yourself types and just completed your taxes, the IRS estimates that you probably spent about 44 hours preparing it. It’s no wonder that 80% of U.S. citizens believe that our tax code is too complex and has to be simplified. If you were in charge of fixing the tax mess, where would you start?......
Holistic BPM
Business Integration Journal, June 2005
When BPM is not done Right
Optimizing the Address Change Process
